At Itsopro Consulting, our main priority is your satisfaction & success. Our goal is to develop a long term relationship with our clients while eliminating all things that limit your success. This is why our satisfaction promise is key.
Our promise and guarantee to each and every client is that we will not stop working for you until you are fully satisfied with the end result and we launch your new website. This strict policy is a two-way beneficial strategy as our additional efforts end up benefiting us through long term relationships and most importantly, continued support through referrals. Since 2008, we have honored and kept this promise which is why we operate entirely based off of word of mouth and referrals.
Unlike many of our competitors who are out to make the most amount of money and focus on the short term, we are entirely opposite. We are more focused on long term relationships and always love to work with our clients to provide solutions that fit comfortably within their budgets. We enjoy seeing businesses grow and love building stories of how our solutions facilitate the growth of businesses.
We are not hesitant to put some of our secrets out there so here is how we have been able to operate our business successfully since 2008:
- Scope: Identify the exact need. We never over promise. We document the exact need and provide an affordable flat rate estimate.
- Flat-rate system: Our flat rate approach is a major part of our mutual success. We believe in flat-rate pricing because it goes hand in hand with eliminating limitations to creativity and quality of the end result. With something like an hourly rate, the growing cost or the uncertainty of how small changes and request will impact the final cost is a daunting experience and limits the creativity and overall success. We of course will stay within the scope but will not charge extra as long as new functions and major requirements are not being requested.
- Going above and beyond: We love to exceed your expectations and always love to throw in additional features and functionalities that we think will benefit your business. When our clients receive these bonus items at no additional cost, they are always grateful and it provides them the confidence that they chose the right company for their website and development needs.